It is especially important to us that you are satisfied with your purchase. In the unfortunate event that you are unsatisfied, you may be eligible for a refund subject to the conditions noted below.
Your purchase was made no more than 24 hours prior to your refund request.
You have NOT:
(You do have an option to select another course if you satisfy the above criteria 2)
If you meet all of these criteria, you must submit your refund request in writing via e-mail to contact@einnotech.com within 24 hours of your course purchase along with a receipt evidencing your proof of purchase and an explanation for why you are requesting a refund.
Further, no refund will be issued for:
Requested refunds that are approved may take up to 15-20 business days to reflect in your account. Refunds will only be issued to the same payment method used during the initial purchase.
Please email our support team at contact@einnotech.com for assistance with technical troubleshooting or any other issues or concerns you may have.
This is an Agreement ("Agreement") between eInnotech Consulting LLC (training division SecuRetain) and the individual who is viewing this online agreement ("End User").
Your courses are available for a month from the date of purchase.
Yes. We appreciate the sensitive nature of credit card transactions, so we have created a secure site. We use payment gateways approved by major international PCI compliant banks. See our Privacy Policy