Objective
Incident management (IM) is critical to any business resiliency program.
The frequency of data and security breaches in the news grows almost daily, resulting in tremendous job demand for cybersecurity professionals. Many industries have compliance regulations designed to establish the cybersecurity controls framework to protect data and privacy, such as PCI, HIPAA, GDPR, CCPA, and many others.
It’s crucial now, more than ever, to have trained, skilled professionals securing our data and personal information. The 40-hour curriculum is a challenging program that takes a multidisciplinary approach to attain proficiency in relevant domains and modern information security.
The primary focus of IM is to restore normal operations and services as quickly as possible after an unforeseen event. IM is the process of managing the lifecycle of all incidents to ensure smooth business operations with minimal to no downtime. The employees will learn key concepts, understand different terminologies, etc.
A (reportable) breach is the unauthorized acquisition, access, use, or disclosure of sensitive/PII/PHI information in a manner not permitted by law or regulation and which compromises security and privacy.
The Problem Management Awareness course will enable you to gain and apply the skills and techniques to your organization to establish problem management best practices. You will learn when and how to implement a problem control process, understand the workarounds, develop policy and procedures, and define critical success factors and key performance indicators.
The course is designed to ensure employees understand the importance of acting quickly and know the basic notification rule requirements and the penalties for failure to comply.
