Course Preview
- Duration
- 5h 50m
- Difficulty
- Professional
- Instructor
- Rohit Pardasani
- Videos
- 13
- Quizzes
- 11
- CPE Credits
- 7
- Published
- Nov 30, 2023
- Updated
- Dec 13, 2024
Call Control Tactics
Call Control Tactics helps learners understand the routing and control decisions needed to build reliable dial plans and reduce toll fraud risk in collaboration environments. The course focuses on how call control choices affect security, usability, call flow behavior, and operational consistency. Learners study globalized call routing, CUCM call routing behavior, class of restriction on voice gateways, route patterns, transformations, and related controls that determine how calls are processed across the network. The course connects these concepts to practical design and configuration decisions used in real voice environments. By the end, learners gain a stronger understanding of both the design logic and hands-on configuration elements behind controlled call routing. This course is useful for voice and collaboration engineers who want to improve dial plan reliability, strengthen call routing control, and support more secure communication services.
Instructor

Rohit Pardasani
Course Instructor
Senior Architect and Chief Instructor, Rohit has been in the networking industry for more than 19 years, with a focus on Cisco networking for the past 17 years. Rohit not only brings his years of teaching experience to the classroom, but also years of real-world enterprise and service provider experience. Rohit has assisted hundreds of engineers in obtaining their CCIE certification, and has been conducting CCIE RS, CCIE SEC, CCIE SP and CCIE Collaboration for Cisco Systems worldwide. Rohit currently holds 5xCCIE’s (Routing Switching, Service Provider, Security, Voice and Collaboration). When not teaching or developing new products, Rohit consults with large ISPs and enterprise customers in India and UK. Rohit is currently pursuing his CCIE Data Center certification. You may contact Rohit at rpardasani@.com.
