Infrastructure & Design for Collaboration

Infrastructure and Design for Collaboration helps learners understand the network and platform services required to support Cisco collaboration environments. The course explains how infrastructure planning, deployment models, and supporting services directly affect the reliability and performance of collaboration systems. Learners examine collaboration infrastructure models, deployment options, design considerations, and key services such as NTP, DHCP, TFTP, DNS, LDAP integration, access VLANs, voice VLANs, CDP, and LLDP. The course also introduces Webex Control Hub and Expressway concepts as part of modern collaboration design. By the end, learners gain a practical understanding of how foundational infrastructure decisions affect endpoint registration, signaling, directory integration, service behavior, and user experience. This course is useful for engineers who want to design and support stable, scalable, and well-integrated Cisco collaboration environments.