SecuRetain respects your privacy. The e-Innotech Consulting LLC (training division SecuRetain) (“SecuRetain”) and its employees will take all reasonable steps to protect the privacy of personal information. SecuRetain (collectively, “we,” “us,” or “our”) developed this Privacy Policy to explain how we collect, use, share, and protect Personal Information, and your choices about the collection and use of Personal Information. This Privacy Policy applies to Personal Information collected or processed through our websites that link to this Privacy Policy (collectively, the “Site”). When you register or submit personal information to SecuRetain we will use this information in the manner outlined in this Privacy Statement.
Personal Information
“Personal Information” is information that, either alone or in combination with other information, identifies you. Examples of Personal Information include, among others, name, email address, phone number, and mailing address. When we combine Personal Information with other information, we treat the combined information as Personal Information.
Information We Collect
During the registration process, the types of personal information you provide to us may include, name, address, phone number, fax number, e-mail address, social security number, license number, date of birth, username and password, billing information, transaction and information. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our Web site you visit and how long you spend there.
Automatic collection of personal information
In some instances, SecuRetain and its service providers use cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability, and effectiveness of online presence, and to measure the effectiveness of our marketing activities.
Use of Personal Information
We use your personal information for the following purposes:
- Enabling secure use of the Site
- Providing, analyzing, administering, and improving the Site and our services
- Sending information at your request
- Responding to inquiries
- Make the Web site easier for you to use
- Deliver services that you request or purchase.
- Help you effectively complete your educational requirements.
- Publishing comments on our blogs (including the name, but not the email address, associated with the author) Provide promotional information
- Publishing testimonials on the Site
- Protecting our rights or our property
- Meeting legal obligations
- Request assistance or fill out support requests.
Information Sharing
When you register, SecuRetain will not share your information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. SecuRetain may disclose your personal information if required to do so by law (for example, a subpoena) or regulation, or in good faith to (a) comply with legal processes served on the Web site, or (b) protect the rights and property of SecuRetain, or (c) where our records indicate fraudulent activity or other deceptive practices that a governmental agency should be made aware of, or (d) where your communication suggests possible harm to others. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
Internet Commerce
The online registration at SecuRetain.com is designed to give you options concerning the privacy of your credit card information, name, address, e-mail, and any other information you provide us. SecuRetain is committed to data security with respect to information collected on our Web site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide you credit card information online, you may contact a customer service representative over the telephone.
Protection and Security of Personal Information
We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We use commercially reasonable safeguards, such as industry-standard encryption technology (e.g., Secure Socket Layer (SSL) protocol), to help keep the information collected through the Site secure. Despite these efforts to store Personal Information in a secure operating environment that is not available to the public, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information. We do not represent or warrant that Personal Information about you will be protected against, loss, misuse, or alteration by third parties.
Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security. Your payment is processed using secured payment gateways recognized by international banks.
Children’s Privacy
We do not knowingly collect or solicit any Personal Information from children or minors (under the age of 18). In the event that we learn that we have collected Personal Information from a child without parental consent, we will promptly take steps to delete that information.
Correcting, Updating, Accessing, or Removing Personal Information
In addition to other rights you may have to depend on where you reside (as described below), you can request that we correct, update, or delete your Personal Information by emailing a request to us at connect@securetain.com. We will promptly process such requests in accordance with applicable law.
Opting Out of Receiving Communications
With your permission, we and our business partners may send you communications. You may choose to stop receiving communications by indicating your preference in your account profile or settings. You may also follow the unsubscribe instructions in any Communication you receive. You may also send an email with unsubscribe request to connect@securetain.com Please note that certain site-related communications are necessary for the proper functioning and use of the Site and you may not have the ability to opt out of those Communications.
Retention of Personal Information
We will retain your Personal Information for the period necessary to fulfill the purposes for which your Personal Information has been collected as outlined in this Privacy Policy unless a longer retention period is required by law.
Individuals in the EU
In this section, we provide additional information relating to how we process Personal Information of individuals in the EU, in accordance with the GDPR. If you need more information or would like to exercise your rights under the GDPR, you may contact us at connect@securetain.com.
Basis for Processing
Our legal basis for collecting and using the Personal Information described in this Privacy Policy will depend on the Personal Information concerned and the context in which we collect it. We collect Personal Information from you to perform a contractual obligation with you, the processing is in our legitimate interests (including the purposes described above) or we otherwise have your consent.
Transfers to the U.S.
If you are using the Sites from outside the United States, please be aware that Personal Information will be transferred to, stored, and processed in the United States. Although we take steps to provide adequate safeguards, the data protection laws of the United States might not be as comprehensive as those in your country.
We endeavor to apply suitable safeguards to protect the privacy and security of Personal Information transferred to us in the United States and to use it in accordance with the practices described in this Privacy Policy.
Access to your personal information
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time by logging in to your account. You can:
- View and edit personal information you have already given us.
- Register and resume courses, view our curriculum, and obtain product updates.
To protect your privacy and security, we will also take reasonable steps to verify your identity, such as password and username, before granting access to your data.
Other Websites, Including Social Media
We are not responsible for the practices employed by any websites or services linked to or from our Site, including the information or content contained within them. A link to a third party’s website should not be construed as an endorsement. We encourage you to investigate and ask questions before disclosing Personal Information to third parties.
Changes to Our Privacy Policy
This Privacy Policy is subject to change without notice. Any changes to this Policy will be posted on our Site at least one week prior to their taking effect. If at any point, we decide to use Personal Information in a manner materially different from that stated at the time it was collected, we will notify you via email of the changes to our Policy. In such cases, you will have a choice as to whether or not we use your Personal Information in this different manner.
Cookies
Cookies will typically be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes. On our web sites, a notification banner will appear allowing you to manage your consent to collect cookies (cookie banner). SecuRetain web sites use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. You have the option not to browse the site (For further details refer to Cookies Policy).
Use of Cookies
Our Web sites are not set up to track, collect, or distribute personal information. Our Web site does generate certain kinds of non-identifying Web site usage data, such as a number of hits and visits to our Web sites. This information is used for internal purposes only. The statistics contain no personal information and cannot be used to gather such information (For further details refer to Cookies Policy).
Problems or complaints with SecuRetain Privacy Policy
We value your comments and opinions. If you have questions, comments, or a complaint about compliance with this privacy policy, you may contact us at connect@securetain.com